Why should you attend?

The complex work-situation demands that employees and organizations find a certain alignment in goals and responsibilities. High-performing companies are, therefore, strategic about their workforce and their employees deliver better products, services, and financial results. Unfortunately for most, instead of propelling organisational transformation in human capital management and retention, the HR function is overburdened with transactional work and not well equipped to create value for the organisation.

This highly interactive and intensive 2-day program is designed to challenge the HR function to clarify the meaning of purpose, value, and culture. Participants will learn how to role-model desired individual mindsets and behaviours linked to purpose and translate purpose into a set of leadership and employee norms and behaviours. This is what it means to drive employee engagement and secures a productive workplace environment.

Course Objectives

At the end of the training it is expected that participants will:

• Defining how organisational capital activates human capital and its
• Transforming organisational capital as a blueprint for organisational leaders
• Strategic focus – people processes and business outcomes.
• Building the full system of people and talent
• The key role of dynamic talent allocation in shaping future of work

Expected Learning Outcomes

There will be enhanced Organisational Performance as a result of:

• Learn how to harness the experience effect on human capital and generate superior return in human capital investment.

• Ability to use organisational capital to activate the human capital.
• Ensure the competencies reflect the short, medium and long-term plan for your business and the changing employment environment.

• Identify the critical skills that drive future value creation and how can we upskill our talent base accordingly.

• Develop an energizing sense of purpose that has a tangible impact on your strategic choices and ways of working.

• Learn how to build a data-driven, systemic understanding of our organizational health.

• Align people processes (e.g., recruitment, recognition, reward) to provide a single message about what’s important.

• Define measures to identify key talent roles and focus them on creating value.

Who should attend?

HR and Administration Managers, Senior HR and Administration Officers, Learning and Development Managers, Heads of Departments

About the training 

Quality assurance and standards provide guidance on principles, methods, and best practices for organizations to strive for excellence. As a leadership practice that has a positive impact on the entire organization. Quality management helps to build effective leaders allowing them to develop truly committed employees with high morale and improved performance, providing employees with opportunities for participation, problem solving, and teamwork, it creates a level of motivation within each employee.

This Quality Assurance and standards training course is designed to develop the delegates’ skills in quality assurance and standards and give them the best practices they require to implement different types of quality programmes, including Total Quality Management (TQM), within their organization. Quality assurance and standards are integral components of a quality management system that ensure that the product or service being delivered meets the customer’s expectations.

Course Objectives

At the end of the training it is expected that participants will:

• Identify useful quality improvement techniques for continual improvement
• An increased appreciation for their role in helping their organisation achieve improved quality management, assurance, and control
• Up-to-date techniques and methods to help them provide Total Quality Management for continual improvement
• Enhanced leadership and team-building skills required to excel in their career
• Develop measuring and improvement processes for quality assurance and control
• Improved active listening and questioning skills to enhance communication effectiveness
• Understand the impact of leadership to support quality management systems
• Increased problem solving and critical thinking skills
• An understanding of which business improvement techniques are applicable in given situations

Organisational Impact

There will be enhanced Organisational Performance as a result of:

• Improved Quality Assurance and Control Processes and techniques
• A shared organizational vision for promoting Total Quality Management
• Improved intra/interdepartmental communications effectiveness
• Achieve Employee Morale and Cooperation
• Increased Profitability and Efficiency
• Enhanced Planning, Quality Assurance, and Quality Control Measures
• Develop Leadership and Team-building Skills

Who should attend?

Quality Assurance and Quality Management Managers and Staff, Department Managers, Team Supervisors, Human Resource Managers, Training Managers, Quality Assurance Managers, Quality Control specialists, Operations Managers, Production Managers, Process Improvement Teams, Compliance Officers, Regulatory Affairs Specialist, Regulatory Affairs Professionals, Manufacturing Supervisors, Laboratory Technicians, Engineers (Design, Development, and Test) Supply Chain Managers, Procurement Professionals, Contract Manufacturers and Customer Service Professionals.